FAQ

Used Golf Balls and Online Golf Shop FAQ

 

What is Mint, Near Mint and Standard Condition?

How long will it take for me to get my order?

We will ship your order to you within 48 hours of receiving it.

The time it takes to get to you will depend on your location.

On the rare occasion that your products may be on back order, we will contact your directly.

What currency do you charge in?

All of our stock is listed and invoiced in Australian Dollars (AUD).

What golf ball brands do you stock?

  • Titleist
  • Srixon
  • Callaway
  • Bridgestone
  • Nike Golf
  • Taylormade
  • Precept
  • Pinnacle
  • Wilson

What is your returns and refunds policy?

We want you to be fully satisfied with your purchase. If you are not satisfied with your recycled golf ball order, mini golf equipment or golf accessories you can simply return your order to Rule 5 Golf Balls for an exchange or refund within 30 days, whichever option you prefer. 

If product abuse is evident, the products will not be returned or replaced.

Where do you ship to and what does it cost?

  • 0.1 - 0.4 kgs is $5 Australia Wide
  • 0.41 - 1 kg is $9 Australia Wide (1-2 Dozen Balls)
  • 1.1 - 3 kgs is $12 Australia Wide (3-6 Dozen Balls)
  • 3.1 - 5 kgs is $12 Australia Wide (7-10 Dozen Balls)
  • 5.1 - 10 kgs is $22 Australia Wide (11-20 Dozen Balls)
  • 10.1 - 25 kgs is $33 Australia Wide (21-50 Dozen Balls)